Mapfre (calle Infantes)

The Mapfre office on Calle Infantes handles home, car, life and health insurance. Its 3.1 over 17 reviews is the lowest average of this trade in the town, and the directory publishes it as it publishes every other.

Read it with the trade in mind. An insurance office is where people go when a claim has been refused or reduced, and the decision is usually taken by an assessor somewhere else. The office receives the anger regardless.

What actually decides whether a claim is paid

The wording, and the deadline. Report the incident within the period your policy states, which is often short. Photograph everything before anything is repaired. Keep the invoice for whatever you replace. And read the exclusions once, when you are calm, rather than for the first time when you are claiming.

If you do not read Spanish comfortably, ask for the summary of cover and pay somebody to read the exclusions with you. It is an hour, once, and it is the difference between having insurance and believing you have it.